Legal notice

LEGAL NOTICE

Last updated: 13 August 2026

1. Website Owner

Website: planetpawtopia.co.uk

This website is owned and operated by Planet Pawtopia. Planet Pawtopia is an online retailer of pet products operating from the United Kingdom and selling to customers internationally.

2. Business Information

Business name: Planet Pawtopia

Business address: Unit 171029, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom

Planet Pawtopia operates an online retail business selling products to customers in the United Kingdom and internationally.

3. Intellectual Property

Unless otherwise stated, website content is owned by Planet Pawtopia or used under licence. This includes:

Text
Images
Graphics
Logos
Icons
Product descriptions
Website design
Branding
Other website content

You must not reproduce, copy, modify, distribute or commercially use our content without permission unless permitted by law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and specifications are accurate.

However:

Product colours may vary depending on your device
Product packaging may differ from images
Manufacturers may update product specifications
Product availability may change
Images may be illustrative

We reserve the right to correct errors and update website information. Nothing in this section limits your statutory consumer rights.

5. External Links

Our website may contain links to third-party websites or services. These links may be provided for convenience or additional information. Planet Pawtopia does not control third-party websites and is not responsible for their content, availability or privacy practices.

6. Website Availability

We make reasonable efforts to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted or free from errors. We may temporarily suspend access for maintenance, updates, security or other legitimate reasons.

7. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so. This includes liability for matters that cannot legally be excluded or limited, including applicable liability for death or personal injury caused by negligence and fraud or fraudulent misrepresentation. Nothing in this Legal Notice affects statutory consumer rights.

8. Privacy

Your use of our website is also subject to our Privacy Policy. Our Privacy Policy explains how personal information is collected, used, stored and protected.

9. Related Policies

Further information about our services is available in:

Return & Refund Policy
Privacy Policy
Terms of Service
Shipping Policy
Contact Information

These policies should be read together where applicable.

10. Governing Law

This Legal Notice is governed by the laws of England and Wales, except where mandatory laws applicable to consumers provide otherwise. Any dispute concerning the website will be subject to the applicable jurisdiction under relevant law.

11. Contact Us

Planet Pawtopia

Unit 171029, Courier Point
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FH
United Kingdom

Email: contact@planetpawtopia.co.uk

Telephone: 02034111760